Last updated 27 July 2026.
These terms govern use of the Octulus service. By indexing a site, embedding the widget, or using the API, you agree to them.
Octulus crawls websites you nominate, indexes their public content, and provides an AI agent that answers visitor questions from that content. We provide the service on a subscription basis under the plan you select.
The agent is grounded in your indexed content and cites its sources, but AI-generated output can still be incomplete or wrong. The service is provided "as is" without warranties of any kind. You should not rely on agent output for legal, financial, medical or safety-critical decisions, and you remain responsible for statements made to your visitors through the agent.
Paid plans are billed monthly or annually in advance and are non-refundable except where required by law. Plan limits are published on the pricing page. We will give 30 days' notice of any price change.
You retain all rights in your website content and in conversations occurring on your site. You grant us the limited licence needed to crawl, store, index and process that content in order to operate the service. Our handling of personal data is described in the privacy policy.
We aim for high availability but do not offer a contractual uptime guarantee on Starter or Growth plans. Scale plans may include an SLA by separate agreement.
You may cancel at any time; service continues to the end of the paid period. We may suspend an account that breaches these terms, creates a security risk, or is used to abuse the service, with notice where practical.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect, incidental or consequential damages, or for lost profits or lost data.
We may update these terms. Material changes will be notified to account holders by email at least 30 days before taking effect.